> For the complete documentation index, see [llms.txt](https://docs.blacksky.community/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.blacksky.community/using-blacksky/troubleshooting/post-migration/posts-arent-interactable.md).

# Posts aren't interactable

**If people can't reply to your posts:**

* Visit [pdsmoover.com/turnoff.html](https://go.blacksky.community/redirect?u=https%3A%2F%2Fpdsmoover.com%2Fmoover%2Fblacksky.app)
* Deactivate your old account using old credentials

<img src="https://docs.blacksky.community/~gitbook/image?url=https%3A%2F%2F949237041-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FM9rQSvKa27MWGINs3JMR%252Fuploads%252F7bb969RjK7J1AvqfiyrA%252Fscreencapture-pdsmoover-turnoff-html-2025-10-09-11_25_50.png%3Falt%3Dmedia%26token%3D70134632-69cf-40e5-bb69-7b9d885b6b5c&#x26;width=768&#x26;dpr=3&#x26;quality=100&#x26;sign=1b2f37cf&#x26;sv=2" alt="" height="921" width="1432">

**Getting message to reactivate my account**

* Your account migration hasn't completed if you didn't enter the PLC token into the migration tool you were using. Go back and complete the migration.
